Pondside Pause Frog Bookmark

We have a 7-day return policy, which means you have 7days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us using the Contact Form linked at the bottom of the page. You can click on the Refund Policy located at the bottom as well for more details

Processing times do vary depending on circumstances out of my control.  But I will always strive to get your package into the mail within 24-72hrs.  From this point you will receive an email with a tracking number and will be able to keep yourself informed of any delivery status as well as delivery date.   USPS delivery times range from 7-14 days depending on your proximity to myself.

Got a question? I’m always happy to help! Contact Me